Category Archives: Announcement

Final version released of kioskgifts, v3.6.3

A new and final version has been released for kioskgifts software. Version 3.6.3 is available by LiveUpdate application in our systems.

It is compatible for Kiosk121 and MKGxxxx series and it can be downloaded from Kioskgifts v3.6.2 or v3.6.1 or v3.6.0 or v3.5.0 or v3.4.3

You will find as major features in this version:

.- This is the last version of Kioskgifts software.

.- Update to print with CP-M1 and CP-M15 including ICC profile

.- Some features related to 3rd party services and technologies are disabled

.- Solved a bug of some specific JPG files reading error

LiveUpdate v3.6.3 download here

 

NEW HG Media for DUPLEX Photo Printer

Dear Customer,

Mitsubishi Electric is introducing a new media for the CP-W5000DW duplex printer from Jul 2021:

• CK5000 will be replaced by CK5000 (HG)
• PK5812 will be replaced by PK5812 (HG)

The new HG media offers a better picture quality with a more detailed and contrasted images. This HG Media will replace the old one and therefore, current one will be discontinued.

In order to achieve optimal color reproduction with new media, it is important to update the Look Up Tables (LUT) of the printer and ICC of the system. Please note that if printer is not upgraded, it will continue working with any combination of paper and ink but printing quality will not be the best. In consequence, we strongly recommend to synchonize the shipment of new media to your customers with the upgrading procedure.

Print capacity of this new media is 240 copies per roll of paper and ink (for double side printing).

Yu can download the necessary  instructions from this link:  Download Upgrade Instructions 

If you or your customers have any doubt, please contact our Photo Support Team

Best Regards

 

Improve performance of CP-M1E / CP-M15 printer

Dear all,

In order to avoid any incidence and have fluent performance when printing with your CP-M1E or CP-M15, make sure to follow these important steps:

1.- Make sure to use latest FW, contact photo.support@sp.mee.com to receive it.

  • CP-M1E: v130
  • CP-M15: v120

2.- Avoid any of these 4 situations:

               

                 

 

Best Regards,

SmartPrinter – #Hashtag Service EOL

Products reach their End-Of-Life (EOL) cycle for a number of reasons, including market demands, technology evolution and development changes, or simply because end users, busines partners and marketplace dictate loss of interest. This applies to hardware, software and services including subscriptions and licenses. 

In case of Hashtag printing service included in SmartPrinter EV and RT models, technology evolution and the lost of interest has been dramatically obvious since more than 2 years ago. 

This fact forces us to take the decission of disconnecting the servers involved on providing this service instead of keeping adapting the service to the changes of 3rd parties APIs and maintaining an unused infrastructure. 

Please note that Servers are already switched OFF, we are very sorry for the inconveniences that this EOL announcement may cause, please do not hesitate to contact us for further support. 

Photo Support Team

			

New Vivid ICC profile for CPM1_M15

Dear customer,

We have released a new ICC profile for CP-M1 and CP-M15 printers.

By using this profile, you can print more vivid and contrasted images.

You will find the profile necessary instructions in messec.net

Therefore you can now choose between exisiting profile to print more for Natural images or new one for more Vivid images.

They both use the same gamma curve so you can easily change to a more Natural or Vivid pictures upon your preferences or uses, just by changing the profile file.

Installation instructions are also provided in the same link.

Do not hesitate to contact photo.support@sp.mee.com for any question you may have.