Category Archives: EN

Smart Photo Print APP End of Life

Smart Photo Print APP has been removed from Stores.

We recommend Kiosk owners to disable the SmartPhone-Wifi  from the Picture Sources of KioskGifts software.

Please consider implementing PhotoPrintMe service in your Kiosk to assure full compatibility with smartphones, reduce incidences related to cable connectivity and increase your photo printing catalogue of products

Read the complete End of Support Schedule here

Do not hesitate to contact us for further information

Photo Printing Systems End of Support Schedule

Products reach their End-Of-Life (EOL) cycle for a number of reasons, including market demands, technology evolution and development changes, or simply because end users, business partners and marketplace dictate loss of interest. This applies to hardware, software and services including subscriptions and licenses. After more than 20 years, Photo Printing Solutions will no longer be updated. Mitsubishi Electric Europe, B.V. will continue supporting customers according to the table below.

In addition, please refer to our Media Supply Policy for detailed information about consumables and do not hesitate to contact us if you need further information.

 

Facebook on PSEvents and Kiosk versions below v2.8.5

In August 2018, Facebook terminated the support to the API used in PSEvents software and Kiosk software versions previous to v2.8.5.
For Kiosk’s customers whose wish to continue using Facebook download capability, please instruct them to update to the latest available version.
Regarding PSEvents software, we do not plan to release a new version.
MEU Development Team

Protection not found

SmartKiosk software doesn’t randomly detect the USB protection hasp

 

It is very important to properly follow the power off and power on sequence. Otherwise, the Kiosk components could not be correctly initialized and therefore, USB protection hasp could not be detected.

 So, 

  • Power on sequence is:

1.- Power on from multi power adapter.

2.- Press Power on button ( 2 to 5 seconds ) Explained in the supplied installation guide.

  • Power off sequence is:

1.- Power off from kiosk software

2.- Power off from multi power adapter ( strongly recommended )

 

 

 SmartKiosk power adaptor