Tag Archives: media replacement

The Kiosk doesn’t resume automatically the printing order after consumable replacement.

A printing order can be paused before it finishes due to these two main reasons related to consumable:

  • The consumable ribbon arrives to the end. In that case, the printing order will be automatically resumed after replace ribbon and paper roll. Remember that it is very important replace at the same time both, ribbon and paper although there still remains some paper on the roll, to avoid printer malfunction, paper jam, ribbon break downs, printer alarms, …
  • The consumable paper roll arrives the end. If this situation happens is because a not proper consumable replacement  or an abnormal printer operation. Then, the kiosk will pause the printing order due to the alarm send by the printer. In that situation, the kiosk operator has to replace both consumable ribbon and paper and resume manually the printing order from the kiosk dispatcher.