Category Archives: EN

SmartPrinter – #Hashtag Service EOL

Products reach their End-Of-Life (EOL) cycle for a number of reasons, including market demands, technology evolution and development changes, or simply because end users, busines partners and marketplace dictate loss of interest. This applies to hardware, software and services including subscriptions and licenses. 

In case of Hashtag printing service included in SmartPrinter EV and RT models, technology evolution and the lost of interest has been dramatically obvious since more than 2 years ago. 

This fact forces us to take the decission of disconnecting the servers involved on providing this service instead of keeping adapting the service to the changes of 3rd parties APIs and maintaining an unused infrastructure. 

Please note that Servers are already switched OFF, we are very sorry for the inconveniences that this EOL announcement may cause, please do not hesitate to contact us for further support. 

Photo Support Team

			

New version for SmartPhotoPrinter

Dear all,

A new version v1.6.0.0 is available at MESSEC.

With this version you can update the following devices: SmartD90EV, SmartD90RT.

How to update:

  1. Download the file
  2. Copy the downloaded “SP_v1600.zip” file in a USB pen drive under the route:
    • root:// SmartpUpdate/SP_v1600.zip
  3. Switch off the SmartD90
  4. Attach the USB pen drive to a free USB SmartD90 port
  5. Switch on the SmartD90 and wait for about 10 min (the SmartD90 will power off automaticaly when it finnish)

This version includes:

For SmartD90EV:

  • Main software v1.6.0.0
  • Hashtag v2.0

For SmartD90RT:

  • Main software v1.6.0.0
  • Hashtag  v2.0
  • PhotoPrintME v2.0
  • ID software v1.3.3

For more information check Announcement and Operation Manual  

New version for SmartD90EV, SmartD90RT, SmartD70ID and SmartD70IDPlus

Dear all,

A new version V1.5.6 is available at MESSEC

With this version you can update the following devices: SmartD90EV, SmartD90RT, SmartD70ID and SmartD70IDPlus.

This version includes:

For SmartD90EV:

  • Hashtag version 1.15

For SmartD90RT:

  • Hashtag version 1.15
  • ID version 1.1.0

For SmartD70ID and SmartD70Plus

  • ID version 1.1.0

Check the release notes here

SmartD90EV: Instagram patch

Dear all,

 

A SmartD90EV patch to fix latest changes of Instagram platform is available at MESSEC. Confirm that the SmartD90EV has  V1.5.4 installed. If not, then upgrade the system version up to V1.5.4.

The patch upgrades the #Hashtag print service application up to version V1.15. To apply the patch follow same procedure as for SmartD90EV upgrade procedure: User Guide pag 30

Next version V1.5.6 will include this patch and will be available soon.

We apologize for any inconveniences this matter may cause.