Tag Archives: CK5000(HG)

New HG media for DUPLEX photo printer II / Colour Sensor Adjustment

If you are using new HG media in CP-W5000 and you have already applied all recomendations of LUT/ICC in previous announcement ( ”  NEW HG Media for DUPLEX Photo Printer ! “) , this information is important for you.

Due to a small difference in the charachteristics of old media and new media, you could face illegal ink error in some case. In order to solve this problem, we recomend you to apply a colour sensor adjustment using the tool supplied in this link:

Colour Sensor Adj. Tool

By adjusting the colour sensor through this tool, not only the sensor level will be adjusted, but the threshold will be changed to a suitable value for both old and new ribbons.

NEW HG Media for DUPLEX Photo Printer

Dear Customer,

Mitsubishi Electric is introducing a new media for the CP-W5000DW duplex printer from Jul 2021:

• CK5000 will be replaced by CK5000 (HG)
• PK5812 will be replaced by PK5812 (HG)

The new HG media offers a better picture quality with a more detailed and contrasted images. This HG Media will replace the old one and therefore, current one will be discontinued.

In order to achieve optimal color reproduction with new media, it is important to update the Look Up Tables (LUT) of the printer and ICC of the system. Please note that if printer is not upgraded, it will continue working with any combination of paper and ink but printing quality will not be the best. In consequence, we strongly recommend to synchonize the shipment of new media to your customers with the upgrading procedure.

Print capacity of this new media is 240 copies per roll of paper and ink (for double side printing).

Yu can download the necessary  instructions from this link:  Download Upgrade Instructions 

If you or your customers have any doubt, please contact our Photo Support Team

Best Regards