If you are using new HG media in CP-W5000 and you have already applied all recomendations of LUT/ICC in previous announcement ( ” NEW HG Media for DUPLEX Photo Printer ! “) , this information is important for you.
Due to a small difference in the charachteristics of old media and new media, you could face illegal ink error in some case. In order to solve this problem, we recomend you to apply a colour sensor adjustment using the tool supplied in this link:
By adjusting the colour sensor through this tool, not only the sensor level will be adjusted, but the threshold will be changed to a suitable value for both old and new ribbons.